Shipping & Refund Policy
How We Handle Shipping:
In numerous countries worldwide, we facilitate international delivery and accept a diverse range of currencies. Our deliveries are discreet, swift, and secure, prioritizing the confidentiality of your transactions. Client delivery information is promptly removed post-delivery to ensure utmost privacy and security. You can conveniently track your package online using the provided tracking number.
Rest assured, your delivery is our top priority, and we guarantee its safe arrival. Our personalized and discreet packaging ensures parcels are free from customs duties. To enhance discretion, we employ triple vacuum sealing and stealth packaging to evade canine or electronic detection. In the event of unsuccessful delivery, we offer refunds or replacement orders.
For added camouflage, we use inconspicuous boxes, such as those resembling game, TV, or other legal goods, providing an extra layer of confidentiality.
We offer expert packing with spacious boxes, each item labeled before wrapping, facilitating easy retrieval for customers with multiple items. Delivery typically takes 3-5 days, with the option for unique express delivery services upon request.
Returns and Refunds:
If you’re dissatisfied with your purchase, you have two options: return for a full refund or exchange for an alternative item within seven days of the purchase date.
- Parcel returns must be initiated within seven days.
- Returned or exchanged products must be in their original condition with all packaging intact.
- Refunds will be processed using the same payment method as the original purchase.
- Refunds, signed and issued within five business days, typically exclude shipping and fund transfer expenses unless there’s a noticeable mistake, in which case we cover all costs.
Your satisfaction is paramount to us, and we stand by the authenticity and quality of all orders. We provide tracking numbers for dispatched packages and recent orders to ensure transparency and validity.